Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will notify you by email whether your refund is approved or rejected. If approved, a credit will be applied to your original method of payment.
If you haven’t received a refund yet, please:
If you still haven’t received your refund, contact us at {email address}.
Only regular priced items may be refunded. Sale items are non-refundable.
We only replace items if they are defective or damaged. To exchange, email {email address} and send your item to: {physical address}.
If marked as a gift and shipped directly to you, you’ll receive a gift credit for the return. If not, the refund will go to the gift giver.
To return your product, mail it to: {physical address}.
You are responsible for return shipping costs. These are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
Consider using a trackable shipping service or purchasing insurance for expensive returns.
Contact us at {email} for questions related to refunds and returns.